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I was kinda excited to see this and the price jump, because I thought I still had the 1,000 Lumens from when they were giving them away at launch. Turns out the

I was kinda excited to see this and the price jump, because I thought I still had the 1,000 Lumens from when they were giving them away at launch. Turns out they accidentally corrupted all accounts created before some date in 2014, so my password and recovery code don't work and there's no way to recover. That doesn't exactly inspire confidence.

GuiA 9y ago
So the thing they gave for free back when it was worthless and they needed some free word of mouth is unaccessible for everyone who redeemed it now that it has some value? Certainly sounds like an accident :)
a13n 9y ago
Hmmm I just realized I got 6000 back in 2014 and they're now worth $220... I was able to get into my account just fine. Had to upgrade to lumens or whatever.
- icelancer 9y ago
  Likewise. This comment made me check. I have the coins in there but I can't move them? Says I need 20 XLM sent to me? This is weird.
  - nullstyle 9y ago
    Every account in stellar must keep a bond that "pays" for the storage they use in the distributed account database. This bond is represented by an enforced minimum balance on your account that scales with the number of sub entries for your account. Practically: Most accounts can only spend down to their last 20 lumens, the most common bond amount for a minimal account. To "redeem" the bond and spend the last 20 lumens you have to issue a special "account merge" operation that is logically distinct from the normal payment operation.
    - icelancer 9y ago
      ....so why do I have 6000 XLM in there that doesn't count?
nullstyle 9y ago
IIRC There were a very small number of accounts that were corrupted during our soft launch period. I think it was something like only the first 1000 wallets were affected, but I could be off... it was a long time ago. Did you happen to work for stripe at the time? I feel like it was only the prelaunch wallets we gave out during our client testing period that got hosed beyond recovery. But other than that, most people who lost their accounts tend to have bad password management skills, frankly. They certainly could also be victims of bugs in our client... it turns out one of our too ambitious goals during our early days was building a banking-grade wallet experience that offered broad browser support with as few developers as we were. Our support queues however were a sobering lesson in how bad passwords are for security and usability and it was just too much for our community manager and us on the dev team to handle. Our bad... we were trying our hardest believe me. I apologize if you got hosed because of a bug. I do know that all of my friends and family accounts (6 of the earliest accounts in the system post launch) were able to successfully upgrade to the new wallet and network as late as sunday of last week. They. like you I imagine, got their free lumens and then promptly forgot about the project. They all scrambled to update their wallets when the craziness was going on at the end of last week with lumens and they all upgraded fine. I'd be happy to help you troubleshoot you wallet to see if we can recover you lumens... email me at scott@stellar.org and we can work through it privately if you like. I can't guarantee much, however... I'm presently starting on a leave of absence for the next month or so and so the time I can dedicate to support is pretty truncated at the moment.
- nunyabuizness 9y ago
  Which service do I use to log in to the account I created when Stellar first launched?
  - nullstyle 9y ago
    launch.stellar.org

GuiA 9y ago

So the thing they gave for free back when it was worthless and they needed some free word of mouth is unaccessible for everyone who redeemed it now that it has some value? Certainly sounds like an accident :)

a13n 9y ago

Hmmm I just realized I got 6000 back in 2014 and they're now worth $220... I was able to get into my account just fine. Had to upgrade to lumens or whatever.

icelancer 9y ago
Likewise. This comment made me check. I have the coins in there but I can't move them? Says I need 20 XLM sent to me? This is weird.
- nullstyle 9y ago
  Every account in stellar must keep a bond that "pays" for the storage they use in the distributed account database. This bond is represented by an enforced minimum balance on your account that scales with the number of sub entries for your account. Practically: Most accounts can only spend down to their last 20 lumens, the most common bond amount for a minimal account. To "redeem" the bond and spend the last 20 lumens you have to issue a special "account merge" operation that is logically distinct from the normal payment operation.
  - icelancer 9y ago
    ....so why do I have 6000 XLM in there that doesn't count?

nullstyle 9y ago

IIRC There were a very small number of accounts that were corrupted during our soft launch period. I think it was something like only the first 1000 wallets were affected, but I could be off... it was a long time ago. Did you happen to work for stripe at the time? I feel like it was only the prelaunch wallets we gave out during our client testing period that got hosed beyond recovery. But other than that, most people who lost their accounts tend to have bad password management skills, frankly. They certainly could also be victims of bugs in our client... it turns out one of our too ambitious goals during our early days was building a banking-grade wallet experience that offered broad browser support with as few developers as we were. Our support queues however were a sobering lesson in how bad passwords are for security and usability and it was just too much for our community manager and us on the dev team to handle. Our bad... we were trying our hardest believe me. I apologize if you got hosed because of a bug. I do know that all of my friends and family accounts (6 of the earliest accounts in the system post launch) were able to successfully upgrade to the new wallet and network as late as sunday of last week. They. like you I imagine, got their free lumens and then promptly forgot about the project. They all scrambled to update their wallets when the craziness was going on at the end of last week with lumens and they all upgraded fine. I'd be happy to help you troubleshoot you wallet to see if we can recover you lumens... email me at scott@stellar.org and we can work through it privately if you like. I can't guarantee much, however... I'm presently starting on a leave of absence for the next month or so and so the time I can dedicate to support is pretty truncated at the moment.

nunyabuizness 9y ago
Which service do I use to log in to the account I created when Stellar first launched?
- nullstyle 9y ago
  launch.stellar.org