hm. See, in the example I gave, it is maybe 5 minutes of actual work; if it takes 2 to 48 hours, that's 'cause I wasn't working on it. I think this should be

hm. See, in the example I gave, it is maybe 5 minutes of actual work; if it takes 2 to 48 hours, that's 'cause I wasn't working on it. I think this should be fairly clear to the customers; I mean, nearly all of the competition has this stuff automated and nearly instant. the only thing I can think of is that it means I'm still alive and probably not on vacation or something.