This is true on a lot of levels. My therapist says that when a group is working toward a goal, there are two levels of operation that need to be managed. At the

This is true on a lot of levels. My therapist says that when a group is working toward a goal, there are two levels of operation that need to be managed. At the first level there's the way the group works together to solve the problem. But sometimes group members need to dip down to the personal level and resolve issues with the way individuals relate to each other in order to be able to focus on the original goal. Organizations composed of people that can't relate to each other are less effective because the personal issues get in the way of problem-solving.