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Surprised to see so much hatred for self-checkouts. I find it a pretty frictionless experience most of the time. It's usually quicker than using a cashier, an
by djmobley 9y ago
Surprised to see so much hatred for self-checkouts.
I find it a pretty frictionless experience most of the time.
It's usually quicker than using a cashier, and if I'm getting my goods cheaper through reduced payroll costs, who am I to complain?
- instaheat 9y agoAgreed. It's usually the older generation I see having trouble with them.
- tutufan 9y agoOuch. The ones I've used (US) are a UI catastrophe. Is blaming the user really a good solution here?
- TheOtherHobbes 9y agoI see everyone having trouble with the bad ones, because the bad ones are fundamentally broken. One big local store wasted a month getting the weight checking to work reliably. Much frustration was caused. The good ones are relatively friction free. Although my ideal would still be to avoid the checkout altogether and have some kind of smart-scan zero friction pay-as-you-leave system that only required a thumbprint or some other simple auth on exit.