I've essentially lost my Microsoft account. My password doesn't work, and it wont email me the security code. I try the "alternate email" option, which does w

I've essentially lost my Microsoft account. My password doesn't work, and it wont email me the security code. I try the "alternate email" option, which does work, but when I answer the validation questions it fails -- doesn't believe I am who I say I am, I guess. And when I try to contact support, it wont let me contact a person unless I login to my Microsoft account...