Profession: Third Tier Technical Support, full time, 200+ employees This is a typical day although I have omitted the constant stream of distractions at 2 to 5

Profession: Third Tier Technical Support, full time, 200+ employees This is a typical day although I have omitted the constant stream of distractions at 2 to 5 minute intervals. [07:00] alarm goes off [07:30] stagger out of bed and browse the internet for awhile [07:45] shower, shave, brush teeth, etc. [08:15] start the walk to the bus stop [08:30] arrive at bus stop [09:00] finish commute and arrive at office [09:01] first cup of coffee [09:02] second cup of coffee [09:03] third cup of coffee [09:04] Look at my ticket queue, is there anything due later today or several hours before the ticket was assigned to me? [09:06] Check the team ticket queue, are there any unassigned tickets that I can handle? [09:06] Read and reply to emails from coworkers who work nights and weekends [09:10] Get breakfast [09:20] Skim the ILTA[0] mailing lists for new threads [09:25] Check my team mailing list to see who will be out of the office or leaving early [09:30] Check mailing list for new assignments and respond to those that I can handle [10:30] Respond to support requests by phone or email [11:45] Take my 15 minute break by leaving early for lunch [13:00] Return from lunch [13:01] Respond to more outstanding tickets and emails [18:00] Leave the office [18:30] Return home and work on assignments for a programming class, watch Pluralsight videos, or read HN. [19:30] Place my usual order at the local Thai restaurant [19:45] Walk to the restaurant and pick up my order [20:00] Dinner, more homework, Pluralsight videos, and HN. [23:30] Sleep [0]https://www.iltanet.org https://www.iltanet.org Edited to add my schedule after work and a few details