Yeah you're right, probably a touch too harsh. A better phrasing would be they should have reacted faster when they saw just how important URL shorteners were b

Yeah you're right, probably a touch too harsh. A better phrasing would be they should have reacted faster when they saw just how important URL shorteners were becoming. Mind you, they were focused on eradicating the fail whale so even then the fault is due to other things being more important.