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Freshdesk seems to have done well pretty much cloning zendesk, so there are examples of it working out, but few and far between
by funzofactofive 9y ago
Freshdesk seems to have done well pretty much cloning zendesk, so there are examples of it working out, but few and far between
- sumedh 9y agoIf I remember correctly the founder of freshdesk read on HN that people were frustrated with zendesk and had lot of of complaints. So its not exactly a clone of ZD, I am assuming they understood the customer's pain points worked on those features not just compete on price.