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This, 1,000,000 times over. There are shitty cabbies the world over. They are constantly trying to scam me. In markets I'm familiar with I catch them and call t
by JOnAgain 9y ago
This, 1,000,000 times over. There are shitty cabbies the world over. They are constantly trying to scam me. In markets I'm familiar with I catch them and call them out. In markets I'm not, how do I know?
Long way around or poor route selection, made up surcharges, putting a higher amount into a payment app than was on the meter, horrible riding experience due to BO, refusing to take me somewhere because it's too close, poor driving, or poor car condition. There is no feedback loop for these drivers.
Contrast with Uber, when I have a bad ride, I complain and usually get my money back, or at least part of it. I also feel pretty confident those drivers won't be allowed on the network after a few of those.
I realize there's another side to this, which is the drivers are overly penalized by poor reviews and some riders abuse that, but this seems a natural overreaction to the current situation of zero accountability. Uber, Lyft, or something else, whoever is providing the most pleasant riding experience at the cheapest price with convenience should win. From my experience, Taxi's are at the bottom of any list today.