4 ms·

I believe after 5-10 minutes, there is a fee.

• eridius 9y ago
  If you're cancelling because the driver isn't showing up, there's no fee. I've definitely cancelled rides after waiting 10 minutes and I've never ever been hit with a fee. My vague understanding is if it's clear the driver isn't going to get to you within the ETA, then cancelling is ok, but since I've never been presented with a fee in the first place, I've never sought clarification on that.