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The difference is no companies were using MySpace, Usenet or GeoCities internally. Companies are using Slack. It's easy to switch when it's just chatter among u

• brudgers 10y ago
  That's a good point about Slack being B2B. Thinking about B2B lockin, Slack has lockin to the degree that businesses are heavily invested in its unique features rather than just benefiting from improved communication. Maybe fax machines make a better technical comparison. Email replaced their intra-company use in a few years. What kept them in use is that they are customer facing. Similarly, Skype and such replaced copper telephone lines for internal conference calls and in many businesses cell phones replaced landlines for intracompany communication and the phone system exists because it is customer facing.