Yes I think it would be to their advantage to say, well you just paid $149 for the service call to hear your fridge is dead, and we love you so here is a $200 v

Yes I think it would be to their advantage to say, well you just paid $149 for the service call to hear your fridge is dead, and we love you so here is a $200 voucher towards your next Fisher and Paykel fridge.