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Strategically, you charge them $149, then give them a discount on a new fridge that's $149 minus the actual cost of the service call.
by qbrass 9y ago
Strategically, you charge them $149, then give them a discount on a new fridge that's $149 minus the actual cost of the service call.
- hoodoof 9y agoYes I think it would be to their advantage to say, well you just paid $149 for the service call to hear your fridge is dead, and we love you so here is a $200 voucher towards your next Fisher and Paykel fridge.