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More than once, when I had a Lenovo ThinkPad that needed depot service for a hardware fault, Lenovo has told me to remove the HD and keep it; at the depot they
by rg 16y ago
More than once, when I had a Lenovo ThinkPad that needed depot service for a hardware fault, Lenovo has told me to remove the HD and keep it; at the depot they insert a temporary freshly-imaged HD, complete the repair and battery of tests, and send the ThinkPad back to me empty, for me to replace my own HD. (If I were still to have a problem, then I could complete the repair myself by replacing the HD.) This has always worked flawlessly.
- iampims 16y agoThat's great. But with new Apple laptops, there's no way to remove the hard drive, let alone replace the battery :(
- uros643 16y agoOh Really? http://www.youtube.com/watch?v=JoHNcjCyAvU&feature=related http://www.youtube.com/watch?v=JoHNcjCyAvU&feature=relat...
- iampims 16y ago… without voiding the guarantee ?
- brianpan 16y agoThey might not replace your computer if you mess it up while taking it apart, but you're not going to have a problem getting support with a new hard drive. My coworker replaced the keyboard in a MacBook Pro and when he called to ask AppleCare if they would still honor the warranty they said yes.