Don't be silly. If you want customers, you have to actually convince them to try your product. The expectation of a customer that they might want to understan

Don't be silly. If you want customers, you have to actually convince them to try your product. The expectation of a customer that they might want to understand what the heck they're signing up for... before they sign up for it is hardly controversial. I think this thread makes it abundantly clear that a days work creating some screen casts instead of fluffing out some marketing fairyfloss would have significantly improved the reception of this product. It's just plain marketing fail.