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I think an SMS/WhatsApp/WeChat/Hangouts/FBMessenger bridge could be an even more useful service than just an SMS bridge.
by nix0n 9y ago
I think an SMS/WhatsApp/WeChat/Hangouts/FBMessenger bridge could be an even more useful service than just an SMS bridge.
- mrbabbage 9y agoThere's a YC company called Front that does more or less this: https://frontapp.com/ https://frontapp.com/
- sotojuan 9y agoWe use this at work for talking to customers and it works fine, but note that they use Twilio under the hood IIRC. Also their SPA app is what you'd expect from JavaScript apps—buggy and prone to slowness once it reaches a certain scale.
- MichaelGG 9y agoWhatsApp would be huge. A WhatsApp PBX, auto-responders, etc. But it seems like FB would nix access pretty quickly so you'd constantly be playing whack-a-mole. They might even terminate the underlying account, making it too risky for businesses to even consider.