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After working with non-techies for many years in various support roles I am unconvinced. The majority I helped, where they had to show me or ask me something ab
by BinaryIdiot 9y ago
After working with non-techies for many years in various support roles I am unconvinced. The majority I helped, where they had to show me or ask me something about their web browser, didn't even know what Google was beyond a search box and sometimes an email that a grandson setup for them.
I'm not sure if there are good statistics out there (especially one that proper controls) but I'd bet a good amount of money that most non-technical users either do not care or do not know what the differences are.
(Honestly there isn't much of a difference between Edge and Chrome, Bing and Google. At least from a non-techie user's point of view).
- lottin 9y agoEven if often times they don't know exactly what Google is, they generally notice if the search results page they're looking at isn't Google's. And in my experience they tend perceive this as something being wrong with their computer that needs to be fixed.
- BinaryIdiot 9y agoI guess we'll just have to disagree then. The only people I've met who actually notice Bing's and Google's search result pages looking different are techies. But I don't have any solid statistics or data just my anecdotal experience.