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I attempted to use Angie's List once as a paying customer; I found that it was outright deceptive: https://mobile.twitter.com/tnorthcutt/status/567747019726409

I attempted to use Angie's List once as a paying customer; I found that it was outright deceptive: https://mobile.twitter.com/tnorthcutt/status/567747019726409728 https://mobile.twitter.com/tnorthcutt/status/567747019726409...

pcurve 9y ago
I hired 3 service providers through Angie's List. I went with top 1-3. One was amazing and professional, though quite expensive. He more than earned his paycheck by fixing installation errors left behind by two providers before. The other 2, were just average in workmanship, which surprised me based on their high ratings. You can clearly tell were making up through volume. If you are the type of person who doesn't mind paying 20%-30% extra for higher quality job without cutting corners, it's not easy to spot them in Angie's list.
- mtempm 9y ago
  What service was this?
  - pcurve 9y ago
    automatic garage door water heater replacement privacy fence installation
wnevets 9y ago
duct cleaning is kinda of a scam anyway
eco 9y ago
Five years ago I signed up for Angie's List because I liked the concept of a paid membership to keep the reviews legitimate and of high quality (I figured the type of person that would pay for a membership would leave better reviews). Angie's List itself would highlight this in their advertisements at the time. After using the site for a bit I realized that they were giving preferential sorting to "coupon baring providers" (and to have coupons your business has to pay Angie's List). They were taking from both ends and compromising the one thing they were supposed to be better than their competitors at. I specifically stated this was why I was cancelling and actually got back a seemingly personalized email saying "I have passed along your feedback regarding this issue. While I cannot promise that our policy will change, I will personally see to it that your idea is discussed with other Angie's List personnel and that it will be seriously considered." Fast forward four years and I get a notification of a class action settlement in my email because of this very issue (and some other shady stuff they were apparently doing). I guess the Angie's List personnel didn't consider what I wrote seriously enough...
- tedmiston 9y ago
  From Wikipedia: > In August 2016, Angie’s List has agreed to settle three lawsuits for a payment of $1,400,000. The class action lawsuits focused on Angie’s List’s acceptance of advertising payments from service providers, and whether those payments affect service providers’ letter-grade ratings, reviews, and place in search-result rankings. Angie’s List denies plaintiffs’ claims, but disclosed that revenue from service providers can affect the order of search-result rankings of the service provider under certain settings. Moore vs. AngiesList. https://en.wikipedia.org/wiki/Angie%27s_List https://en.wikipedia.org/wiki/Angie%27s_List

pcurve 9y ago

I hired 3 service providers through Angie's List. I went with top 1-3. One was amazing and professional, though quite expensive. He more than earned his paycheck by fixing installation errors left behind by two providers before. The other 2, were just average in workmanship, which surprised me based on their high ratings. You can clearly tell were making up through volume. If you are the type of person who doesn't mind paying 20%-30% extra for higher quality job without cutting corners, it's not easy to spot them in Angie's list.

mtempm 9y ago
What service was this?
- pcurve 9y ago
  automatic garage door water heater replacement privacy fence installation

wnevets 9y ago

duct cleaning is kinda of a scam anyway

eco 9y ago

Five years ago I signed up for Angie's List because I liked the concept of a paid membership to keep the reviews legitimate and of high quality (I figured the type of person that would pay for a membership would leave better reviews). Angie's List itself would highlight this in their advertisements at the time. After using the site for a bit I realized that they were giving preferential sorting to "coupon baring providers" (and to have coupons your business has to pay Angie's List). They were taking from both ends and compromising the one thing they were supposed to be better than their competitors at. I specifically stated this was why I was cancelling and actually got back a seemingly personalized email saying "I have passed along your feedback regarding this issue. While I cannot promise that our policy will change, I will personally see to it that your idea is discussed with other Angie's List personnel and that it will be seriously considered." Fast forward four years and I get a notification of a class action settlement in my email because of this very issue (and some other shady stuff they were apparently doing). I guess the Angie's List personnel didn't consider what I wrote seriously enough...

tedmiston 9y ago
From Wikipedia: > In August 2016, Angie’s List has agreed to settle three lawsuits for a payment of $1,400,000. The class action lawsuits focused on Angie’s List’s acceptance of advertising payments from service providers, and whether those payments affect service providers’ letter-grade ratings, reviews, and place in search-result rankings. Angie’s List denies plaintiffs’ claims, but disclosed that revenue from service providers can affect the order of search-result rankings of the service provider under certain settings. Moore vs. AngiesList. https://en.wikipedia.org/wiki/Angie%27s_List https://en.wikipedia.org/wiki/Angie%27s_List