I really don't know how they became so dominant, but Yelp is basically The Way my family and tons of people we know find services, restaurants, and the like. W

I really don't know how they became so dominant, but Yelp is basically The Way my family and tons of people we know find services, restaurants, and the like. We live in the SF Bay Area; I don't know how widely applicable it is, but based on the work my wife has done with her customers (all over the US), Yelp is generally pretty important everywhere in a lot of sectors.