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Yup, sounds about right. In my wife's correspondences with Yelp (via voice and e-mail) on behalf of her clients, they kept focusing on that word 'algorithm'...
by Diederich 10y ago
Yup, sounds about right.
In my wife's correspondences with Yelp (via voice and e-mail) on behalf of her clients, they kept focusing on that word 'algorithm'....like it's some magical, mystical thing that nobody really understands or controls. That was the key word that was used in all of the bullshit deflections.
Thing is, Yelp is absolutely dominant in this space, so we're all kind of stuck with it.
- degenerate 10y agoNot if they are exposed to the general public by way of recording / hard proof, as the original commenter said. Once people know they are lying scum, their dominance will fall.
- angry-hacker 10y agoWhy are they so dominant? Do they rank so well on a Google in the U.S?
- Diederich 10y agoI really don't know how they became so dominant, but Yelp is basically The Way my family and tons of people we know find services, restaurants, and the like. We live in the SF Bay Area; I don't know how widely applicable it is, but based on the work my wife has done with her customers (all over the US), Yelp is generally pretty important everywhere in a lot of sectors.