2 ms·
their phone calls (presumably without consent which is illegal in my jurisdiction) IANAL, but if the call starts out with the standard, "Please note that this
by dsp1234 9y ago
their phone calls (presumably without consent which is illegal in my jurisdiction)
IANAL, but if the call starts out with the standard, "Please note that this call is being recorded for training and quality assurance purposes", or similar, then you are free to record that conversation and it would not be illegal. All parties to the call have been informed that the call is being recorded, and thus no wire tapping laws have been broken. This works for both 1 party and 2 party states as far as I'm aware.
- cxseven 9y agoYes, I believe the "consent" is judged to have been given if a party continues the call after being informed that it is not a private, unrecorded call. So if one party announces that it's recording the call, all parties who continue the call (including the recording party) have supposedly consented to that breach of privacy. It's probably also not that unusual for Yelp to call a business that plays this announcements to its incoming callers, and actually records them. I can only guess that we haven't seen this evidence because the offended business might have preferred to settle things in private.