I knew a guy who ran a famous coffeehouse once. He made so many mistakes, truly glorious fuckups, and came out of it with barely any skin left on his ass. He'

I knew a guy who ran a famous coffeehouse once. He made so many mistakes, truly glorious fuckups, and came out of it with barely any skin left on his ass. He's a multi-millionaire now, having built a major tech company. I always look back on his coffeehouse days and wonder just how incredibly valuable it must have been, to be able to suffer such colossal screwups and come out of it with enough knowledge, tenacity and sheer willpower to continue in the capitalist game. One of the conclusions from this thought process is that he must really have learned to deal with customers, principally, as his business grew/failed, in spite of it all. And, I think, that's really the only good reason to own/manage a coffeehouse: you really like the customers.