Thanks for the write up, I fully agree. Ad 12: the current management has little clue and no technical knowledge, they are milking Windows and Office, until it

Thanks for the write up, I fully agree. Ad 12: the current management has little clue and no technical knowledge, they are milking Windows and Office, until its too late. They fired their QA departments - their products are getting more and more buggy (e.g. a Top500 company canceled the WinPhone10 plan as the phone address book showed random profile photos from unrelated Exchange contacts - wtf). Beside enterprise and public sector, they already burned down their brands. They lost the younger generations because of pure ignorance and incompetence, Generations X and Y look elsewhere - ChromeBook/Mac, iOS/Android and GoogleDocs/Pages.