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If ever there was a single shining example of how not to treat your customers, PayPal is it. Every year or two there is another story of a different arcane rule
by kbos87 10y ago
If ever there was a single shining example of how not to treat your customers, PayPal is it. Every year or two there is another story of a different arcane rule they have in place that is enforced with zero human consideration, oftentimes to deprive people access to their funds. They don't learn from their mistakes, nor acknowledge them in the first place. I can't think of another company that has drummed up such bad will in me (probably not even United.)
- nikanj 10y agoLearn from their mistakes? I think the biggest lesson has been that you can scam a small percentage of users out of their money, without any real impact. There's been so many stories about paypal stealing people's money, but their core business is still going strong.
- mod 10y agoThe hilarious part of it all is that we're supposed to put them up as a payment option because users "trust them." Easily the service I hold the most disdain for on the 'net.
- coldtea 10y ago>The hilarious part of it all is that we're supposed to put them up as a payment option because users "trust them." And users, indeed trust them. It's merchants that have the most reason to complain.
- MichaelMoser123 10y agoI think it's part of the plan, while your account is suspended they could possibly use the money and lend it at an interest...
- pbreit 10y agoCurious how detractors would explain PayPal's beyond outrageous success?
- xkcd-sucks 10y agoIntegration with a large number of popular websites?
- gcb0 10y agoPayPal is the poster child for startups with tons of funding which only way to make money is to take a regulated market and abuse it against said regulations. see: theranos, uber, airbnb, etc
- paulwithap 10y agoeBay
- cerved 10y agoElon Musk obvi
- flippyhead 10y agoThis. It's exactly why, despite handling tons of payments online, I've never even considered using PayPal.
- cm2187 10y agoWhat you are describing is the way pretty much any financial institution treats their customers. A mix of heavy financial regulation, and low competition, itself largely the result of the massive barrier to entry created by financial regulation.
- tim333 10y agoNot really true - there are some decent ones too.
- jjawssd 10y agoSuch as?
- tim333 10y agoDunno - I've used First Direct bank for ~20 years without problems.
- lithos 10y agoNavy Federal
- flyingfences 10y agoMy local CU has been good to me.
- edem 10y agoWhat can I use instead of paypal?
- em3rgent0rdr 10y agoBitcoin.
- edem 10y agoNot very helpful.
- Sir_Substance 10y agoYou should definitely try steams bitcoin integration before you dismiss the possibility. Grab a bitcoin wallet on your phone, go buy $5 worth of bitcoin, and then use that $5 of bitcoin to buy $5 of steam credit. It's a considerably smoother user flow than using a credit card, and it's just as fast. I think you'll be surprised and impressed.
- efournie 10y agoFirst, given the track record of manufacturers with android security updates, I wouldn't install a bitcoin wallet on my phone. Then, there is the problem with "buy $5 worth of bitcoin". Last time I checked, this was everything but trivial, at least here in Europe. And finally, the last purchase I made with bitcoins on steam took more than 12 hours to get validated. I used the standard bitcoin fee of the bitcoin-qt client but it seems to be far from enough nowadays.
- Sir_Substance 10y ago>And finally, the last purchase I made with bitcoins on steam took more than 12 hours to get validated. I used the standard bitcoin fee of the bitcoin-qt client but it seems to be far from enough nowadays. So you know what the problem is, but you pretend that it's not your problem. If you use any modern bitcoin wallet, android or not, it'll automatically append a reasonable fee, and validate in about 2 seconds.
- jxi 10y agoPaypal is the only company I have consciously avoided for tens of years. Even if they gave free money, I wouldn't reopen an account. They are a bunch of crooks.
- deleted 10y ago[deleted]
- ooqr 10y agoTitle should really leave out all the bits between 'account' and the comma.