I was asked to "confirm" my credit card a while back, but I don't have the supposed charge on my credit statement. So I shot them a support ticket to sort thin

I was asked to "confirm" my credit card a while back, but I don't have the supposed charge on my credit statement. So I shot them a support ticket to sort things out. Like over a month ago. I don't see how it's possible to manage your company so incompetently.