> United commits to: > Limit use of law enforcement to safety and security issues only. > Not require customers seated on the plane to give up their seat invo

> United commits to: > Limit use of law enforcement to safety and security issues only. > Not require customers seated on the plane to give up their seat involuntarily unless safety or security is at risk. Isn't that what they claimed the situation was in the first place? I get that they have to make announcements like this because they're in damage-control mode, but, come on.