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>I'll repeat that: Amazon.com, a reseller, told us that we were not allowed to raise the price of our own product for any reason. I don't believe this... Were

>I'll repeat that: Amazon.com, a reseller, told us that we were not allowed to raise the price of our own product for any reason. I don't believe this... Were you actually selling using "Sell on Amazon/Fulfilment by Amazon"? Or some 3rd party using Amazon for you...? >Amazon's policy is to never return unsold products to manufacturers https://services.amazon.co.uk/services/fulfilment-by-amazon/winning-with-fba/faq.html https://services.amazon.co.uk/services/fulfilment-by-amazon/... says that: >Typically, return requests take 10 to 14 business days to pick, pack and dispatch. It also goes on to say you can have returned items sent back to you... >Prior to that, our Amazon buyer had refused to ever reply to any of our questions or requests for support. Your what?

toast0 10y ago
From the words they're using, I don't think they were selling on Amazon as a 3rd party seller, it sounds more like Amazon was buying from them on wholesale terms, and then selling to end users as sold and shipped by Amazon.
- jjeaff 10y ago
  Yes, must be. Which really makes no sense as a seller when you can just sell your product FBA. Especially when you are the manufacturer and can control who you sell to. It seems that all their troubles would be solved by just selling themselves on Amazon as a 3p seller.
  - RyanOD 10y ago
    That's exactly what I was thinking. As a 3rd party, merchant fulfilled (not Amazon fulfilled) seller, it seems like Princeton could have complete control over their inventory, lead times, etc. However, this is all an assumption. Anyone know for certain how that all works?
    - jjeaff 10y ago
      All of those things are true. As a 3p seller you have total control.
ivanbakel 10y ago
Perhaps you can get returned stock back to see if there's something wrong with it, but not unsold stock? It seems strange to me as well, but I've also seen plenty of Amazon items that are obviously effectively about to be out of stock forever, lingering on those last one or two items still in some warehouse somewhere.
accountyaccount 10y ago
Amazon doesn't allow companies to sell their product for a higher price on Amazon than on their own site (or elsewhere). This is what I assume they're referring to. Obviously Amazon wants to push sales on Amazon, but it kind of sucks as a company when you feel like you have to sell your product on Amazon to get the exposure of your competition... but then doing so generally means a cut in your profits because you can't actually incentivize _not_ using Amazon, which in many cases can be better for the consumer and the producer.
- ohyeshedid 10y ago
  >Amazon doesn't allow companies to sell their product for a >higher price on Amazon than on their own site (or elsewhere). Well, yeah. They don't want you upping the Amazon price to balance out their revshare cut while simultaneously using Amazon as an advertising platform/traffic funnel.
  - accountyaccount 10y ago
    Sure, but it is a little unusual.
BeetleB 10y ago
>I'll repeat that: Amazon.com, a reseller, told us that we were not allowed to raise the price of our own product for any reason. Yeah, I gave up when I read that. The seller is not selling via FBA. In fact, the seller is not selling his items on Amazon! Amazon is selling his items on Amazon. Amazon's behavior is not any different from any other large retailer. Amazon should control what price they charge the customers, just as you would have control if you set up your own store.

toast0 10y ago

From the words they're using, I don't think they were selling on Amazon as a 3rd party seller, it sounds more like Amazon was buying from them on wholesale terms, and then selling to end users as sold and shipped by Amazon.

jjeaff 10y ago
Yes, must be. Which really makes no sense as a seller when you can just sell your product FBA. Especially when you are the manufacturer and can control who you sell to. It seems that all their troubles would be solved by just selling themselves on Amazon as a 3p seller.
- RyanOD 10y ago
  That's exactly what I was thinking. As a 3rd party, merchant fulfilled (not Amazon fulfilled) seller, it seems like Princeton could have complete control over their inventory, lead times, etc. However, this is all an assumption. Anyone know for certain how that all works?
  - jjeaff 10y ago
    All of those things are true. As a 3p seller you have total control.

ivanbakel 10y ago

Perhaps you can get returned stock back to see if there's something wrong with it, but not unsold stock? It seems strange to me as well, but I've also seen plenty of Amazon items that are obviously effectively about to be out of stock forever, lingering on those last one or two items still in some warehouse somewhere.

accountyaccount 10y ago

Amazon doesn't allow companies to sell their product for a higher price on Amazon than on their own site (or elsewhere). This is what I assume they're referring to. Obviously Amazon wants to push sales on Amazon, but it kind of sucks as a company when you feel like you have to sell your product on Amazon to get the exposure of your competition... but then doing so generally means a cut in your profits because you can't actually incentivize _not_ using Amazon, which in many cases can be better for the consumer and the producer.

ohyeshedid 10y ago
>Amazon doesn't allow companies to sell their product for a >higher price on Amazon than on their own site (or elsewhere). Well, yeah. They don't want you upping the Amazon price to balance out their revshare cut while simultaneously using Amazon as an advertising platform/traffic funnel.
- accountyaccount 10y ago
  Sure, but it is a little unusual.

BeetleB 10y ago

>I'll repeat that: Amazon.com, a reseller, told us that we were not allowed to raise the price of our own product for any reason. Yeah, I gave up when I read that. The seller is not selling via FBA. In fact, the seller is not selling his items on Amazon! Amazon is selling his items on Amazon. Amazon's behavior is not any different from any other large retailer. Amazon should control what price they charge the customers, just as you would have control if you set up your own store.