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On the other hand, the discussion delays boarding, you need better/more gate staff, you need the infrastructure to pay out, quickly book to other flights, etc.
by dx034 10y ago
On the other hand, the discussion delays boarding, you need better/more gate staff, you need the infrastructure to pay out, quickly book to other flights, etc.
I think Ryanair's approach of not overbooking is sensible as it keeps the operation very easy. Also, they can book every flight to 100%. If you deny boarding, you need to offer alternatives. That's not possible if you're the only airline flying from the airport (Ryanair used to use a lot of regional airports) and your next flights are already at 100%.