And to bring it back to IT, we get this same thing all the time too. So often I get emails where people just launch into these convoluted accusations of how (m

And to bring it back to IT, we get this same thing all the time too. So often I get emails where people just launch into these convoluted accusations of how (made up example) I made our site stop working in desktop browsers because all we care about is phones now because that's where the money is (or some such insanity). Turns out it's actually some malware screwing up their copy of IE9 or whatever. SO often it's not even a statement of a problem, but just, "Why'd you break it?!" often not even stating _what_ is supposedly broken, since in their mind it's obvious.