3 ms·
Not to exclude the X factor, but presentation matters. I think vomiting exceptions, stack traces, or error codes in text makes people not care. Not just a layma
by mfukar 9y ago
Not to exclude the X factor, but presentation matters. I think vomiting exceptions, stack traces, or error codes in text makes people not care. Not just a layman, but an expert, too.
- beobab 9y agoThis is very true. A verbose log is incredibly helpful to someone who can read them, but if you are unfamiliar with the format, or find bits that you cannot interpret, then it all starts to look like noise. It reminds me of my cousin, who is a ranger in a national park, when she says something like: "Oh, the deer have been here!" whilst pointing to a patch of ground which looks totally indistinguishable from all the other patches of ground which presumably do not show traces of deer. Your brain gets trained to see subtle changes only after several exposures to meaning. Joel Spolsky had a similar scenario where the bread making machines looked clean to a trained eye, but not to an untrained one.
- khedoros1 9y agoIt gives me hope for a solution, since then I've got some text strings to throw at google. Otherwise, I'm back to starting with "$program_name crash", because I don't want to use search terms that would exclude someone's wording describing the same problem.