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> If your bank freezes your account based on suspicious activity, do you change banks, or are you (usually) thankful? I stopped using my personal PayPal for t
by ddxv 9y ago
> If your bank freezes your account based on suspicious activity, do you change banks, or are you (usually) thankful?
I stopped using my personal PayPal for this reason.
I think the issue is that unfortunately a lot of internet based companies fail customer management when it comes to edge cases. I see this in the YouTube community relations, Facebook advertising and pages and AWS Help. It can be extremely hard to get edge cases solved by a company that is technology focused.
The customer relations for brick and mortar companies seems more flexible. I think sitting down with a manager at a bank works wonders when there is some strange thing holding up your account.