It seems like a central conceit of this article is that market forces may end up being substantial punishment for UAL’s recent bad press. Maybe it’ll make an im

It seems like a central conceit of this article is that market forces may end up being substantial punishment for UAL’s recent bad press. Maybe it’ll make an impact for consumers, but what about business travel? I’d wager that it makes up a big chunk of UAL’s bottom line, and it all comes from entities that care almost none at all about UAL’s bad PR. What large company is gonna uproot their business travel workflow because of their airline’s bad publicity?