I remember back in high school seeing two dominant attitudes when it came to issues like this. You would have one group of very intelligent people who were very

I remember back in high school seeing two dominant attitudes when it came to issues like this. You would have one group of very intelligent people who were very confident in their decisions and on the odd occasion where they made a mistake would often blame something or someone else. Worse they would frequently scoff at the mere suggestion they were wrong. Then, you had a large group of people who had some degree of imposter syndrome and felt inferior to the first group, partly because the first group seemed so confident. They would avoid situations where they might get called out or blamed. Often their insecurity would lead to more mistakes or poor explanations once they did occur. I wonder if this same phenomenon might be occurring in your situation? I imagine in corporate environments people want to seem favorable to their bosses for bonuses and what have you. Also, and especially at large tech companies, you would have procedure, process, and tooling, that was relied on heavily and whenever something out of the ordinary cropped up that the tooling did not hand hold them through, would put them in a loop.