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Google outsource work to shoddy companies then? And bask in glory of $item Mechanical Turks exist across industry. From a governance perspective, that manual
by zhte415 10y ago
Google outsource work to shoddy companies then? And bask in glory of $item
Mechanical Turks exist across industry. From a governance perspective, that manual processes exist is a huge problem for control of operational risk, but when outsourced to a service provider, who knows? This is where strong policies need to exist.
Example (a system I was to come to hear of): Outsourced signature recognition system. Three years paying a team of 5 developers that created nothing (that worked even coherently). Manager announced system successful, with XUZ maintenance costs for database, etc. These maintenance costs were 6 people on 24 hour staggered shifts looking at scanned copies/images of signatures in (near) real-time. Ideal solution didn't exist, so use management skill and create a budget that covers this up. Indeed, this is fraud, but 'back in the day' apparently; probably less than 8 years ago.
Only after 'working' effectively for 4+ years was this discovered via internal audit.