Most of the books (Dale Carnegie etc) actually tell you not to do those things. Genuinely listen to people, be honest, don't fake interest or anything else. Th

Most of the books (Dale Carnegie etc) actually tell you not to do those things. Genuinely listen to people, be honest, don't fake interest or anything else. That you are "born with it" may apply at the level of high-level national politics or something like that, but for most of us, it's just another skill and the books are helpful.