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Until recently I sent newsletters from our own infrastructure and I agree that it's doable, but: - You have to ramp up sending from new IP addresses VERY slowl

Until recently I sent newsletters from our own infrastructure and I agree that it's doable, but: - You have to ramp up sending from new IP addresses VERY slowly if you want to avoid getting grey / black listed by Yahoo and AOL, this makes it quite a tedious process - Make sure you also have rDNS set up, Gmail uses it as an important quality signal - Accurately handling bounces is a bit of a nightmare because each mail server has a slightly different format and you want to make sure you don't process out-of-office messages - Bounces and "message delayed" messages can arrive days later So we ended up switching to mailgun and although they do sometimes give you a bad IP the time saved is worth it, especially their option to have a web hook back to your backend to process the bounces.

joering2 9y ago
Sure. Until they email you your account is "temporarily suspended due to some spam complains" and before you find out some angry customer felt that tmher refund process took too long and filter her email to see yours and click "mark as spam" each email and you scramble to setup your own mailservers before you let employees go because your company is unable to send a single email to make a single sale this month... Until then, all is fine I agree.
- giglamesh 9y ago
  Mine was suspended for spam and I was falsely accused by Mailgun of have compromised servers. Initially I freaked out and then discovered that my servers were fine, but my account at Mailgun was hacked and used to send thousands of spam emails. This happened a couple of times. I asked to see the IP addresses of the senders and Mailgun said they didn't track that/could not tell me. And then they had the audacity to bill me for sending spam that was sent as result of their system being compromised.
  - joering2 9y ago
    Dispute with your credit company. Tell them you did not agree for this service. Easily to recover the fee.

joering2 9y ago

Sure. Until they email you your account is "temporarily suspended due to some spam complains" and before you find out some angry customer felt that tmher refund process took too long and filter her email to see yours and click "mark as spam" each email and you scramble to setup your own mailservers before you let employees go because your company is unable to send a single email to make a single sale this month... Until then, all is fine I agree.

giglamesh 9y ago
Mine was suspended for spam and I was falsely accused by Mailgun of have compromised servers. Initially I freaked out and then discovered that my servers were fine, but my account at Mailgun was hacked and used to send thousands of spam emails. This happened a couple of times. I asked to see the IP addresses of the senders and Mailgun said they didn't track that/could not tell me. And then they had the audacity to bill me for sending spam that was sent as result of their system being compromised.
- joering2 9y ago
  Dispute with your credit company. Tell them you did not agree for this service. Easily to recover the fee.