For some reason I cannot edit my own comment. I finally got a response from SolarCity on this matter just today. They say my account will be fixed in "winter 20

For some reason I cannot edit my own comment. I finally got a response from SolarCity on this matter just today. They say my account will be fixed in "winter 2017". I bought the house in winter 2016, so they are basically saying it will take them one year to fix the problem.