Dale Carnegie's 'How to Win Friends and Influence People' is a worthwhile read. Asking people about themselves and listening is a great place to start. Caring

Dale Carnegie's 'How to Win Friends and Influence People' is a worthwhile read. Asking people about themselves and listening is a great place to start. Caring about the interaction/person helps too. And like someone else posted: practice. Watching others interact with people is good too, just be wary of modeling people too much. Some people can make a whole room laugh with a single phrase, while others would get slapped for saying the same thing. Delivery counts, and it's not always obvious what it is in the delivery that matters.