A good customer support person can save a company millions too. Same for a good engineer or a good sales person. The purpose of a company should be to support

A good customer support person can save a company millions too. Same for a good engineer or a good sales person. The purpose of a company should be to support every employee to make those kinds of contributions. If they can only happen at the top it's probably because the employees at the bottom are handcuffed, which totally negates the million dollar contributions the CEO is making.