Time Warner Cable/Spectrum for paying my internet bill. How do you: 1. Make it that hard for me to give you my money. 2. Don't even immediately process payment

Time Warner Cable/Spectrum for paying my internet bill. How do you: 1. Make it that hard for me to give you my money. 2. Don't even immediately process payments, leaving me confused as to whether I paid you. But, they have a monopoly for my building, so that's life.