5 ms·

In my experience, using irc or xmpp mostly results in people not using it unless a) the team is largely technical or b) there's a common, easy interface like gc

In my experience, using irc or xmpp mostly results in people not using it unless a) the team is largely technical or b) there's a common, easy interface like gchat used to be.

deaddodo 9y ago
Why are you giving your employees a choice in the matter of something so important? Set up an XMPP server, tell them that's what is used for internal communication. Period. And if they're too lazy/dumb/entitled to download Adium/Pidgin and enter their email address+password; well, you should probably find better employees.
- wilg 9y ago
  Oh for God's sake.
- detaro 9y ago
  You probably should not let all your (non-technical) employees install random software they download.
- Xylakant 9y ago
  Friends don't let friends use libpurple based messengers. Sadly, Adium development is pretty stale and unresponsive to even major security issues such as https://threatpost.com/code-execution-vulnerability-found-in-libpurple-im-library/124448/ https://threatpost.com/code-execution-vulnerability-found-in...
- geofft 9y ago
  "Not using it" means "compared to using offline means for communication or just not communicating," not "compared to using an unauthorized online means for communication." Your job as IT is to deliver business value. It's certainly possible that people not communicating is better for the business than people communicating over a hackable service, but it's not the conclusion most people have come to.
problems 9y ago
That's why I suggested MatterMost - it can be self hosted and has a very nice interface. There's also quite good ones for XMPP like Conversations and Spark. Best bet for less technical people is to have suggested quality clients.
- krick 9y ago
  Its Android client is so-so. I'd suggest Matrix/Riot.
DKnoll 9y ago
Quite a lot of organizations use Spark which is a straight up XMPP client, they also license an enterprise XMPP server.
- Alupis 9y ago
  > Quite a lot of organizations use Spark which is a straight up XMPP client, they also license an enterprise XMPP server. The same open source community (IgniteRealtime.org[1]) that maintains the Spark[2] XMPP client, also maintains OpenFire[3], a very good and easy to setup XMPP server. [1] http://igniterealtime.org/ http://igniterealtime.org/ [2] http://igniterealtime.org/projects/spark/index.jsp http://igniterealtime.org/projects/spark/index.jsp [3] http://igniterealtime.org/projects/openfire/index.jsp http://igniterealtime.org/projects/openfire/index.jsp
  - DKnoll 9y ago
    Huh... I was confused when somebody told me they bought an Spark enterprise server license... now even moreso. I think they probably just bought a license for a commercial fork of OpenFire.
    - Alupis 9y ago
      > I think they probably just bought a license for a commercial fork of OpenFire. That's very possible. Cisco bundled/bundles OpenFire into several of their enterprise appliances, including the Cisco Finesse product. Other companies do similar things. OpenFire is licensed under the Apache license. There's also the possibility that your friend bought an enterprise license to OpenFire back when it was a commercial product under the name WildFire (Spark was commercial back then too). That would have been many, many years ago, back before Jive Software open sourced WildFire/OpenFire, Spark, Smack (XMPP Java Library), and several other pieces of software for real time communications.

In my experience, using irc or xmpp mostly results in people not using it unless a) the team is largely technical or b) there's a common, easy interface like gchat used to be.

deaddodo 9y ago

Why are you giving your employees a choice in the matter of something so important? Set up an XMPP server, tell them that's what is used for internal communication. Period. And if they're too lazy/dumb/entitled to download Adium/Pidgin and enter their email address+password; well, you should probably find better employees.

wilg 9y ago
Oh for God's sake.
detaro 9y ago
You probably should not let all your (non-technical) employees install random software they download.
Xylakant 9y ago
Friends don't let friends use libpurple based messengers. Sadly, Adium development is pretty stale and unresponsive to even major security issues such as https://threatpost.com/code-execution-vulnerability-found-in-libpurple-im-library/124448/ https://threatpost.com/code-execution-vulnerability-found-in...
geofft 9y ago
"Not using it" means "compared to using offline means for communication or just not communicating," not "compared to using an unauthorized online means for communication." Your job as IT is to deliver business value. It's certainly possible that people not communicating is better for the business than people communicating over a hackable service, but it's not the conclusion most people have come to.

problems 9y ago

That's why I suggested MatterMost - it can be self hosted and has a very nice interface. There's also quite good ones for XMPP like Conversations and Spark. Best bet for less technical people is to have suggested quality clients.

krick 9y ago
Its Android client is so-so. I'd suggest Matrix/Riot.

DKnoll 9y ago

Quite a lot of organizations use Spark which is a straight up XMPP client, they also license an enterprise XMPP server.

Alupis 9y ago
> Quite a lot of organizations use Spark which is a straight up XMPP client, they also license an enterprise XMPP server. The same open source community (IgniteRealtime.org[1]) that maintains the Spark[2] XMPP client, also maintains OpenFire[3], a very good and easy to setup XMPP server. [1] http://igniterealtime.org/ http://igniterealtime.org/ [2] http://igniterealtime.org/projects/spark/index.jsp http://igniterealtime.org/projects/spark/index.jsp [3] http://igniterealtime.org/projects/openfire/index.jsp http://igniterealtime.org/projects/openfire/index.jsp
- DKnoll 9y ago
  Huh... I was confused when somebody told me they bought an Spark enterprise server license... now even moreso. I think they probably just bought a license for a commercial fork of OpenFire.
  - Alupis 9y ago
    > I think they probably just bought a license for a commercial fork of OpenFire. That's very possible. Cisco bundled/bundles OpenFire into several of their enterprise appliances, including the Cisco Finesse product. Other companies do similar things. OpenFire is licensed under the Apache license. There's also the possibility that your friend bought an enterprise license to OpenFire back when it was a commercial product under the name WildFire (Spark was commercial back then too). That would have been many, many years ago, back before Jive Software open sourced WildFire/OpenFire, Spark, Smack (XMPP Java Library), and several other pieces of software for real time communications.