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webfaction is good, but no matter how much money you pay them they don't offer a phone or chat support. That's why we moved away from them. Otherwise, I think
by jgalt212 10y ago
webfaction is good, but no matter how much money you pay them they don't offer a phone or chat support. That's why we moved away from them. Otherwise, I think they are very good.
- shanecleveland 10y agoThat's a fair knock. Email support system has been pretty good, though. At least very knowledgable support staff. But I can see where more would nice, particularly if paying at a certain level.
- ylem 10y agoFor my purposes, they have been quick to respond to questions via email, but I haven't had problems that required an immediate response via phone.