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Freelancer is scam – Check my chat log with customer service
- nkkollaw 10y agoI don't know if you're the guy, but what a crappy attitude. Customer support was very professional, there's no reason to have that tone when talking to them, and it definitely won't make them feel like going beyond the minimum they have to do to help you out. Regardless, this certainly doesn't make freelancer.com a scam. Just read their guidelines next time.
- AlexeyBrin 10y agoNot the guy, maybe he was rude, but the point remains. This is a service that charges you before you benefit from it. All Freelancer cares is to get their fee. They take your money and that's it. Doesn't matter if the actual project is finalized or not or if the client closes his account.
- nkkollaw 10y ago> All Freelancer cares is to get their fee. They take your money and that's it. Doesn't matter if the actual project is finalized or not or if the client closes his account. Well, we don't know that, do we. Customer service told the guy they'd email the buyer, and the guy went crazy. What did he expect the rep to do? We don't know if the buyer responded with "oh, yes I was sick" or "I must have disabled notifications on my phone". Then, we don't know what actions Freelancer took if the buyer never responded. They guy went crazy, and posted on Reddit to shame the company because he felt powerless/angry, or to get attention to his case. Whatever.