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How does Amazon's purported customer obsession square with its vast offering of counterfeit goods? Just off the top of my head, I can recall reading articles a
by sevensor 10y ago
How does Amazon's purported customer obsession square with its vast offering of counterfeit goods? Just off the top of my head, I can recall reading articles about counterfeit perfume, pet accessories, books, CDs, DVDs, and clothing. This is not to mention my personal experience with counterfeit electronics (blue smoke!) At this point I'm not sure there's any product category I'd trust, with the possible exception of things Amazon puts its own name on. Is this by design? Do they aspire to sell only Amazon-branded goods?
- deanCommie 10y agoIf you think Amazon's not working hard on this problem, you haven't been paying attention for the last 20 years.
- sevensor 10y agoCare to elaborate? I've only been using their service for 18 years, so it's possible I missed something during 1997 or 1998 that would change my perception of the counterfeiting issue. But from where I sit it appears to have grown much worse over that time. Do you mean that Amazon has always had a terrible counterfeiting problem and we're only just noticing?
- deanCommie 10y agoI mean it's a hard problem to solve but from what I know about Amazon, people are working on it