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I prodded unroll.me a couple of years ago about their data retention policy. Their answer was sketchy so I ended up not using the service. I'm surprised it took

by elahd 9y ago

I prodded unroll.me a couple of years ago about their data retention policy. Their answer was sketchy so I ended up not using the service. I'm surprised it took this long for someone with reach to look into them. Original thread: https://twitter.com/elahd/status/575692415132135425 https://twitter.com/elahd/status/575692415132135425 DMs: http://imgur.com/H0UABYa http://imgur.com/H0UABYa

notwhiteknight 9y ago
Sounds like you have great evidence for a class-action against them. If they told their users they only retain emails for 7 days, but actually kept every email in an S3 bucket that was then sold illegally to Slice, every user of Unroll.me could sue for breach of contract, damages, etc...
- jbrooksuk 9y ago
  If you go ahead with this, let me know!
kdoherty 9y ago
I have tried the service, and my interactions with it have confirmed all perceived sketchiness: In a moment of desperation, I signed up for this a while back. I found it not to be useful and tried to remove my account with the site, which turns out to be essentially impossible. I ended up revoking access to my email account and continued to receive emails from unroll.me that the service "has lost its connection to your account," which I found hilarious, because in my desperate attempt to get rid of spam, I created more. I've tried to unsubscribe from these unroll.me emails several times before, and the unsubscribe link takes me to a page containing all the subscriptions that the service once found on my account (the one you'd see if you were trying to use the service---so all that data is still there, for sure, and it has been many months), and I have never actually been unsubscribed.
- elahd 9y ago
  ...and they still have all of your emails! You can't take back the emails they've already archived, which (presumably) is everything that was in your inbox before you disconnected your Gmail account.

by elahd 9y ago

notwhiteknight 9y ago

Sounds like you have great evidence for a class-action against them. If they told their users they only retain emails for 7 days, but actually kept every email in an S3 bucket that was then sold illegally to Slice, every user of Unroll.me could sue for breach of contract, damages, etc...

jbrooksuk 9y ago
If you go ahead with this, let me know!

kdoherty 9y ago

I have tried the service, and my interactions with it have confirmed all perceived sketchiness: In a moment of desperation, I signed up for this a while back. I found it not to be useful and tried to remove my account with the site, which turns out to be essentially impossible. I ended up revoking access to my email account and continued to receive emails from unroll.me that the service "has lost its connection to your account," which I found hilarious, because in my desperate attempt to get rid of spam, I created more. I've tried to unsubscribe from these unroll.me emails several times before, and the unsubscribe link takes me to a page containing all the subscriptions that the service once found on my account (the one you'd see if you were trying to use the service---so all that data is still there, for sure, and it has been many months), and I have never actually been unsubscribed.

elahd 9y ago
...and they still have all of your emails! You can't take back the emails they've already archived, which (presumably) is everything that was in your inbox before you disconnected your Gmail account.