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How timely; I recently evaluated sugarcrm/suitecrm but similar to author was dismayed by their code quality. Does anyone have any recommendations of other open

by kitcar 9y ago

How timely; I recently evaluated sugarcrm/suitecrm but similar to author was dismayed by their code quality. Does anyone have any recommendations of other open source CRMs?

thr0w4way 9y ago
Maybe you should have a look at OroCRM and OroPlatform (https://www.orocrm.com https://www.orocrm.com, https://www.orocrm.com/oro-platform https://www.orocrm.com/oro-platform). It is built on Symfony and seems rather new, maybe not feature complete.
- kitcar 9y ago
  Based on OroCRM's comparison chart their community edition is effectively a non-feature complete version of their commercial product, i.e. same scenario that happened to Sugar? https://www.orocrm.com/orocrm-enterprise-and-community https://www.orocrm.com/orocrm-enterprise-and-community
gketuma 9y ago
I won't consider SuiteCRM to be part of this. Understand that even though SuiteCRM was a fork of SugarCRM CE, the community has made so many changes that I will consider it at this point a completely different product. All the vulnerabilities listed above do not apply to SuiteCRM in its current release and if you look at the blog of SuiteCRM, it is heavily advertised that SugarCRM CE is full of security issues and everyone should migrate out of it[1]. Here is the quote: “SugarCRM Community Edition users need to migrate to an alternative platform as soon as possible. The number of current vulnerabilities in Community Edition is worrying. There will be no more support for Community Edition after April 2017 and the vulnerabilities will increase as the software ages. Simply put, if you're running SugarCRM Community Edition, you're becoming a soft target.” https://suitecrm.com/index.php?option=com_easyblog&view=entry&id=116 https://suitecrm.com/index.php?option=com_easyblog&view=entr...
- verbify 9y ago
  So suitecrm want people to migrate to their product and claim to have superior security? That's hardly surprising.
- kitcar 9y ago
  FWIW SuiteCRM has the exact same "remove XSS" button in the admin panel that Sugar has - doesn't exactly scream "we're confident in our security"
mgbmtl 9y ago
Odoo (formely OpenERM) is rather omnipresent in this field. For non-profits/associations, check out CiviCRM.org.
- phonon 9y ago
  >(formely OpenERM) You meant "OpenERP"
  - mgbmtl 9y ago
    indeed, thanks :)
- danesparza 9y ago
  Code on Github: https://github.com/odoo/odoo https://github.com/odoo/odoo

by kitcar 9y ago

How timely; I recently evaluated sugarcrm/suitecrm but similar to author was dismayed by their code quality. Does anyone have any recommendations of other open source CRMs?

thr0w4way 9y ago

Maybe you should have a look at OroCRM and OroPlatform (https://www.orocrm.com https://www.orocrm.com, https://www.orocrm.com/oro-platform https://www.orocrm.com/oro-platform). It is built on Symfony and seems rather new, maybe not feature complete.

kitcar 9y ago
Based on OroCRM's comparison chart their community edition is effectively a non-feature complete version of their commercial product, i.e. same scenario that happened to Sugar? https://www.orocrm.com/orocrm-enterprise-and-community https://www.orocrm.com/orocrm-enterprise-and-community

gketuma 9y ago

I won't consider SuiteCRM to be part of this. Understand that even though SuiteCRM was a fork of SugarCRM CE, the community has made so many changes that I will consider it at this point a completely different product. All the vulnerabilities listed above do not apply to SuiteCRM in its current release and if you look at the blog of SuiteCRM, it is heavily advertised that SugarCRM CE is full of security issues and everyone should migrate out of it[1]. Here is the quote: “SugarCRM Community Edition users need to migrate to an alternative platform as soon as possible. The number of current vulnerabilities in Community Edition is worrying. There will be no more support for Community Edition after April 2017 and the vulnerabilities will increase as the software ages. Simply put, if you're running SugarCRM Community Edition, you're becoming a soft target.” https://suitecrm.com/index.php?option=com_easyblog&view=entry&id=116 https://suitecrm.com/index.php?option=com_easyblog&view=entr...

verbify 9y ago
So suitecrm want people to migrate to their product and claim to have superior security? That's hardly surprising.
kitcar 9y ago
FWIW SuiteCRM has the exact same "remove XSS" button in the admin panel that Sugar has - doesn't exactly scream "we're confident in our security"

mgbmtl 9y ago

Odoo (formely OpenERM) is rather omnipresent in this field. For non-profits/associations, check out CiviCRM.org.

phonon 9y ago
>(formely OpenERM) You meant "OpenERP"
- mgbmtl 9y ago
  indeed, thanks :)
danesparza 9y ago
Code on Github: https://github.com/odoo/odoo https://github.com/odoo/odoo