3 ms·
Wouldn't it just be better for them to come out and say: "We were mining your emails for profit and tried to hide that in our marketing and brand. We will cont
by interpol_p 9y ago
Wouldn't it just be better for them to come out and say:
"We were mining your emails for profit and tried to hide that in our marketing and brand. We will continue to mine your emails if you want to use our free service, but we'll be more upfront about it in the future."
Why bother trying to act sincerely apologetic? I'd be more sympathetic to them if they would just bluntly state what they want to do.
- dsfyu404ed 9y agoEmotions, feelings and naive people who think the world is black and white. That's why.
- interpol_p 9y agoI don't think their chosen approach has resonated well with their users at all (emotionally or intellectually). People find it hilariously insincere and insulting. It seems it would be better received if they were up-front in this instance. They might as well tell their users, "This is how it is. Take it or leave it." Instead of trying to wrap that same message in a layer of false sincerity and lies.
- jerf 9y agoPart of what we can't see is what percentage of their user base is even going to hear of this. HN may be up in arms, but if that's all that happens it may not amount to much. Then again, huge swathes of their user base may in fact be HN or people influenced enough by people reading this article to delete it. It's hard for us to know from here. Speaking for myself, I'd never even heard of this company, so I doubt it's an HN darling particularly.
- shostack 9y agoBecause their lawyers probably advised against saying certain things in case of a lawsuit