They don't seem to be very interested in listening to feedback: > We're sure it's the best there is, but since we're always improving, we'll pretend to listen

They don't seem to be very interested in listening to feedback: > We're sure it's the best there is, but since we're always improving, we'll pretend to listen to your feedback and make it better. Openly saying that they'll only "pretend" to listen to feedback doesn't fill me with confidence.