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I'd like to use Enterprise premium features, but I may have only say, 5 users who need those features. My other potential 50-100 users don't need Enterprise fea
by venture_lol 9y ago
I'd like to use Enterprise premium features, but I may have only say, 5 users who need those features. My other potential 50-100 users don't need Enterprise features. Anyway to work the pricing?
- orf 9y agoWe are in the same boat. Our team of 6 people (and 7 or so projects) could benefit from the enterprise features and we would like to pay for them. Unfortunately, because gitlab is so awesome, all the technical users in the company (100+ people) use it as a really basic scm for the tools they write. Some of them use issues, others just use it as a place to keep and share their code that isn't their home drive. Paying for 100+ user licenses is out of the question, especially if under 10 of them would use the features.
- sytse 9y agoIt see your dilemma, paying $2k+ per month for something only 6 people will use doesn't make sense. We looked at increasing the granularity of the licensed userbase (have some CE users, some EES users, and some EEP users on the same installation). This is something established players like Salesforce and Zendesk don't do, probably for a good reason. We now have to make this granularity for GitLab.com (which is running GitLab EE). But we're very afraid of selling this since it will likely greatly complicate the sales process. We also looked at increasing the granularity of the licenses. You used to be able to pay per feature instead of having to make a bigger jump. This didn't work since it increased the complexity too much. For larger customers we can spend time to figure out what the value is and discount if that is appropriate. Your team is on the smaller side but feel free to reach out to sales@gitlab.com to see what we can do (please consider including a link to this comment). Obviously a great thing would be to have the other users in the company also benefit from Enterprise Edition features so the value is higher than the cost. But your comment indicates that chance is low. I'm sorry that I don't have a solution.
- venture_lol 9y agoAtlassian has the same pricing structure all users have to pay for all installed plugins. If gitlab could figure out a way to be more granular without customers having to go through hoops of talking to sales team, gitlab would probably benefit greatly by converting more sale opportunities. I can see many teams, rather than grabbing a hand-full of EE licenses would just stick with CE or maybe even just slap/integrate something on top to get what they want.