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The author admits "No airline would sign me up" for the class... So it not really what the airlines teach directly. Anyway, what I don't understand is why dont
by losteverything 9y ago
The author admits "No airline would sign me up" for the class... So it not really what the airlines teach directly.
Anyway, what I don't understand is why dont the airlines simply inform an unruly passenger that (we) Will prevent you from flying our airlines for xxx months, starting after this flight. It is a safety issue. If you comply with our direction then you can continue to fly with us.
So the lady that brought her own drink will be denied future boarding or purchasing.
I work in a craft which I am the final and only decider of my safety. And if some jerk screws with me I refuse service.
- Zak 9y agoSo the lady that brought her own drink will be denied future boarding or purchasing. They probably don't want to lose her business, nor should they: she's not likely to be a safety problem or cost the airline money in the future. The rule against her drinking her own wine is fairly arbitrary, and imposed by the FAA, not the airline. Airlines do ban passengers who are disruptive enough, or who create a safety hazard.
- ryanlol 9y ago>nor should they In fact, they should probably just pour it for her. 14 CFR 121.575 seems to allow for that and IME it's a fairly common practice in F anyway.
- losteverything 9y agoTrue. That was an example (not a good one) from the article. But the threat would work. Just ban a few, get the word out and people will comply. Just like drunk driving. Before you lost your license 1st offence, people were not as careful. Now, one drink can suspend your license with potentially dire consequences (not being able to drive to work, e.g.) Flying is a privilege not a right.
- Zak 9y agoAirlines already do ban people, and have them dragged off planes by police when they behave badly enough (and sometimes when they want to stay in the seat they paid for). You seem to be suggesting that bad behavior on planes is prevalent enough to warrant a crackdown. I fly several times a year, and that does not match my experience. If I've stated your position correctly, why do you believe a crackdown is a good idea?
- losteverything 9y agoNo. I was referring to a verbal strategy that might work. Deny future service. Instead of arguing or physical action, one path that imo would be effective is denial of service. It isn't the act of denying the person it is the threat (real) to do so that is one a verbal arsenal. Not necessarily only for airlines but other situations in general. The goal is to change a person's action or behavior AT THAT MOMENT. By stating flat out their future service with your company is in jeopardy and it won't be tolerated IN THE FUTURE. Use the pregnant pause after stating the consequences. Then ask a few minutes later.